frequently asked questions
We offer a hassle-free 14-day return policy for all items. The product must be in the same condition as when you received it, and any sealed or graded items must remain unopened or intact. Please contact us if you have any issues with your order.
Currently, we provide free insured standard shipping for all orders over $1,000, with an estimated delivery time of 2-3 days within the USA, 3-4 business days within Canada, and 5-12 days for other countries.
Yes, we offer international shipping. The estimated delivery time is 3-4 business days within Canada and 5-12 days for other countries.
We accept PayPal, along with all major credit and debit cards, to make your purchase easy and secure.
We take great care when shipping valuable collectibles. All items are securely packaged, with high-value items insured and shipped using a trackable service to ensure they arrive safely.
Upon completion, you’ll receive an automated email confirming your order. Please retain this email for future reference until you receive your package. If, for any reason, the confirmation email doesn’t appear in your inbox, please check your spam or junk folder. If you still cannot find it, kindly contact our support team at contact@upperdeckstores.com, and we’ll swiftly resolve the issue for you.
All orders undergo processing within 1–2 business days. Please note that processing doesn’t occur on weekends or holidays.
Don’t hesitate to contact our customer support team for any queries or assistance. You can reach us via email at contact@upperdeckstores.com or by using the Contact page on our website.
